AGILE, FACILITATOR, LEADER, PRODUCT OWNER, SCRUM MASTER

Key skills for exceptional facilitation (PART 3)

PART 3

5. Observes and Addresses Dysfunction

Skills required:
  • Observation: Keen observation skills to notice any signs of dysfunction or group dynamics issues.
  • Intervention Techniques: Knowing when and how to intervene to address issues without disrupting the group flow.
  • Emotional Intelligence: Recognizing and understanding emotional undercurrents and addressing them appropriately.

This example demonstrates how a facilitator who observes and addresses dysfunction can create a more harmonious and productive team environment by using keen observation, timely interventions, and emotional intelligence. This proactive approach helps ensure that the team can collaborate effectively and achieve their project goals.

6. Learns and Applies New Tools

Skills Required:
  • Continuous Learning: Commitment to ongoing learning and staying updated with new facilitation tools and techniques.
  • Tool Proficiency: Mastery in a variety of facilitation tools (both digital and physical).
  • Adaptability: Ability to quickly learn and apply new tools as the situation demands.

This example demonstrates how a facilitator who learns and applies new tools can enhance the effectiveness of their sessions by staying updated with the latest tools, mastering their use, and adapting quickly to changing circumstances. This approach ensures a seamless and productive facilitation experience.

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