Scrum Master ROLE


The Scrum Master serves as a facilitator who empowers the team, nurtures collaboration, maintains impartiality, promotes unity, and safeguards the Scrum framework, all in pursuit of achieving high-quality results and continuous improvement.

Change agent

The Scrum Master, as a change agent, is instrumental in creating a culture of ongoing improvement and adaptability. By challenging the status quo and facilitating positive change, they contribute to the team's success and the overall growth of the organization.


The Scrum Master's role as a communicator is essential for keeping all project stakeholders well-informed, aligned, and engaged. Their efforts contribute to the seamless flow of information and collaboration, resulting in more efficient and successful project outcomes.

Impediment remover

The Scrum Master's role as an impediment remover is essential for maintaining a productive and obstacle-free work environment, allowing the team to focus on delivering value and continuously improving their processes.

Servant leader

The Scrum Master's servant leadership approach centers on enabling the team's success, cultivating a positive and productive environment, and nurturing the team's growth and autonomy, aligning perfectly with Agile principles that prioritize individuals and interactions over processes and tools.


The Scrum Master's coaching role empowers the team to become self-sufficient and informed decision-makers within the Scrum framework. They provide guidance and support, enabling the team to learn, grow, and continuously improve while embracing Scrum principles and practices.

Who can become a scrum master

If you are...

  • Scrum Masters without certificate
  • Software Engineers, QAs and all members of Development Team
  • Team Leaders
  • Teams transitioning to Scrum
  • Project/Product Managers
  • Business Analysts
  • marketers, data scientists, HR representatives
  • anyone with little experience in Scrum, interested in learning more
  • other professionals looking for a better way to solve complex problems are encouraged to attend

...this course is for you!

What you will learn on this course

CSM® Learning OUTCOMES (Scrum Alliance®)

& Scrum

  • describe the responsibilities and accountabilities of the Scrum Team, the Scrum Master, the Developers and the Product Owner.
  • explain Scrum Events and Activities (Daily Scrum, Sprint Planning, Sprint Review, Sprint Retrospective, Definition of Done


  • facilitating, teaching, mentoring, and coaching
  • at least three techniques for facilitating group decision making
  • at least three situations in which the Scrum Master could serve the needs of the Scrum Team
    or organization through facilitation

Service to the Team, Product Owner and Organization

  • ways the Scrum Master could support the Product Owner.
  • development practices
  • organizational impediments that can affect Scrum Teams.
  • organizational design change caused by adopting Scrum.

Why you should take this course

Benefits of this CSM® certification


Certified ScrumMasters® demonstrate the accomplishment of core Scrum knowledge and are highly-valued across industries since they have verifiable skills.

  • Widen of your knowledge of popular Agile practices
  • Demonstrate the accomplishment of core Scrum knowledge to employers
  • Boost your career and unlock earning potential in IT and non-IT organizations
  • Make a substantial difference in the success of organization
  • Actively engage with Scrum Alliance, as well as Agile Serbia community


  • Elevate the performance of the team
  • Take an active part in cultivating a healthy and supportive workplace setting
  • Guide team members through development and help them deliver quality products
  • Resolve impediments and become a servant leader
  • Act as change agent

Scrum Master's salary in Serbia

Scrum Master’s salary range in Serbia:

850 – 3000 €

Average Scrum Master’s salary in Serbia:

1821 €

*research in 2023. [source: HelloWorld]

how to get CSM® certificate

Certification process

Step #1

REGISTER on time

Find your date and register on time on Agile Serbia, a Global REA of Scrum Alliance (SA).

Step #2

Take The Course

Take the CSM® course, 16 hours of interactive instructions from verified trainer (CST), who have years of experience as active Scrum practitioners across domains.

Step #3

Pass Your Exam

Pass your CSM® test by correctly answering 37 out of the 50 questions within the 60-minute time limit. You have up to 2 attempts included in the course cost. Additional Retake Cost: 25$

Step #4

Get your certificate

Accept a license agreement and receive CSM® certificate & 2-year membership from Scrum Alliance.

Step #5


Don't forget! Renew the certification once every two years. Scrum Master Certification Renewal Cost is 100$

Facilitating teamwork, fostering growth, and removing impediments, the Scrum Master guides the path to success.


What are the next step AFTER CSM® certification?

We are here to help

Our extensive base of knowledge is at your disposal, ready to support you in overcoming challenges and achieving your goals. Feel free to explore our free educational resources.

People Usually Ask Us These ... about CSM®

  • Step one: understand the Scrum framework and lifecycle.
  • Step two: attend the two-day CSM training course conducted by a certified trainer.
  • Step three: pass the CSM Certification online exam conducted by Scrum Alliance.
  • Once you pass the exam, you will need to submit a license agreement to the Scrum Alliance for acceptance, and a membership profile must be completed.

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