Scrum Master ROLE



Ensures that the Scrum process is rigorously followed by the team. This includes conducting Scrum ceremonies.

Impediment remover

Responsible for identifying and removing any impediments that may be preventing the team from delivering value.


Coaching the team on Scrum principles and practices, helping the team to self-organize, and to continuously improve their processes.

Servant leader

Responsible for protecting the team from outside distractions and interruptions. This allows the team to focus on their work and deliver value.


Responsible for ensuring that there is clear communication between the team, the Product Owner, and any other stakeholders.

Change agent

Challenge the old ways for the sake of improving the process, influencing better outcomes, and enriching people’s lives

If you are...

  • Scrum Masters without certificate
  • Software Engineers, QAs and all members of Development Team
  • Team Leaders
  • Teams transitioning to Scrum
  • Project/Product Managers
  • Business Analysts
  • marketers, data scientists, HR representatives
  • anyone with little experience in Scrum, interested in learning more
  • other professionals looking for a better way to solve complex problems are encouraged to attend

...this course is for you!

What you will learn on this course

CSM® Learning OUTCOMES (Scrum Alliance®)

Agile & Scrum

  • describe the responsibilities and accountabilities of the Scrum Team, the Scrum Master, the Developers and the Product Owner.
  • explain Scrum Events and Activities (Daily Scrum, Sprint Planning, Sprint Review, Sprint Retrospective, Definition of Done

Core Competencies

  • facilitating, teaching, mentoring, and coaching
  • at least three techniques for facilitating group decision making
  • at least three situations in which the Scrum Master could serve the needs of the Scrum Team
    or organization through facilitation

Service to the Team, Product Owner and Organization

  • ways the Scrum Master could support the Product Owner.
  • development practices
  • organizational impediments that can affect Scrum Teams.
  • organizational design change caused by adopting Scrum.

Why you should take this course

Benefits of this CSM® certification

Individual benefits

Certified ScrumMasters® demonstrate the accomplishment of core Scrum knowledge and are highly-valued across industries since they have verifiable skills.

  • Widen of your knowledge of popular Agile practices
  • Demonstrate the accomplishment of core Scrum knowledge to employers
  • Boost your career and unlock earning potential in IT and non-IT organizations
  • Make a substantial difference in the success of organization
  • Actively engage with Scrum Alliance, as well as Agile Serbia community

Benefetis for organisation

  • Elevate the performance of the team
  • Take an active part in cultivating a healthy and supportive workplace setting
  • Guide team members through development and help them deliver quality products
  • Resolve impediments and become a servant leader
  • Act as change agent

Scrum Master's salary and Top paying companies

how to get CSM® certificate

Certification process

Step #1

REGISTER on time

Find your date and register on time on Agile Serbia, a Global REA of Scrum Alliance (SA).

Step #2

Take The Course

Take the CSM® course, 16 hours of interactive instructions from verified trainer (CST), who have years of experience as active Scrum practitioners across domains.

Step #3

Pass Your Exam

Create login credentials through the link that you'll receive from Scrum Alliance and activate your certification account. Pass your CSM® test by correctly answering 37 out of the 50 questions within the 60-minute time limit. You have up to 2 attempts included in the course cost. Additional Retake Cost: 25$

Step #4

Get your certificate

Accept a license agreement and receive CSM® certificate & 2-year membership from Scrum Alliance.

Step #5


Don't forget! Renew the certification once every two years. Scrum Master Certification Renewal Cost is 100$


What are the next steps AFTER CSM® certification?

Do you need further assistance on your agile path?

We’re here to help. Our extensive base of knowledge is at your disposal, ready to support you in overcoming challenges and achieving your goals. Feel free to explore our free educational resources. Below you can start with our recommended material for Scrum Masters, but also don’t hesitate to reach out if you have any questions.

Selection From the Blog

Selection From the YT

Frequently Asked Questions

...about CSM®

  • Step one: understand the Scrum framework and lifecycle.
  • Step two: attend the two-day CSM training course conducted by a certified trainer.
  • Step three: pass the CSM Certification online exam conducted by Scrum Alliance.
  • Once you pass the exam, you will need to submit a license agreement to the Scrum Alliance for acceptance, and a membership profile must be completed.