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Key skills for exceptional facilitation (PART 3)
PART 3 5. Observes and Addresses Dysfunction Skills required: Observation: Keen observation skills to notice any signs of dysfunction or group dynamics issues. Intervention Techn ...
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Case Study 1 – From Chaos to Clockwork
Initial problem At the first meeting with the key stakeholders, they pointed out that their main challenge is that there’s no control whatsoever over the output of the teams. They could not plan la ...